All-around a great experience. Dr. Al Abad did palate grafts to my lower gumlines. I love the result (my mouth feels so much healthier and no more sensitivity to cold and heat!). Dr. Al Abad is very professional, personable, and kind. I would recommend him to anyone who needs this procedure, even my grandmothers. The only downside was puffy cheeks for about 5 days after the procedure. Pain was minimal