The office is state of the art and the staff is very pleasant. However they missed a small cavity which ended up having to be a root canal. I also had to cancel an appointment as I had an emergency out of the city. I canceled more than 24 hours in advance. It has now been 3 years, and they are still trying to charge me for this missed appointment. They have even threatened to send this to collection. I have called several times about this, but it has not been cleared up. Kind of surreal that the week after I got a letter threatening to send me to collections, I received a card wishing me Happy Holidays. Makes me think there there is a real lack of communication in their office.