Read review posted by Smiling Patient on May 13, 2008, 4:13 p.m. for Dr. James Const - Dentist

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Read review posted by Smiling Patient on May 13, 2008, 4:13 p.m. for Dr. James Const - Dentist

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Dr. James Const DDS - Dentist

4.5 based on 25 reviews

out of 5 stars

San Francisco, CA

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Review by Smiling Patient Stars: 2.5 on 2008-05-13 Link

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Talented empathetic and kind man who is up to date on latest dental technology. Space taken up by fancy reception area leaves treatment cubicles seem cramped, he seems more concerned with interior design of the office than my teeth at times. Terrible follow through, getting return calls abysmal. Make sure you get a detailed quote for any major work and don't be afraid to question it, not with the support staff, but with Dr. Const - he tends to poo poo his involvement in that, but that's his weakness, not taking responsibility. Insist that he go over the quote and treatment plan with you. When you are paying the prices he charges, he should be confident enough to justify or explain how the plan and estimate was arrived at. Blaming the shortcomings on the support staff avoids the real responsibility, which lies with Dr. Const himself. Don't be blinded by the fancy offices and gadgets, you are paying for all that, plus the fancy car - but if you can't get prompt follow up care and calls returned - your teeth may suffer as a result. Shame, as he's a competent well intentioned and sweet man. He should consider sending out an anonymous client satisfaction survey, to current and ex clients, one which is not afraid to ask tough questions.

About Hygienist: Competent, felt clean - like after most cleanings. Seems hygienist increasingly used to supplant in-depth regular oral exams by dentist himself. Miss hyper Chitty Chatty sometimes makes inappropriate comments leaving me reluctant to schedule next cleaning.

I know this doctor: Was for 5 years