I have the same comment as Patient Review 3 and Patient review: Do not go to his office any more. He is terrible.
I had made an appointment for teeth regular clean before I went to his office. When I got to his office, He asked me to pay $160 to do deep clean before he did any examination. I told him I just wanted to do regular clean. But he siad I had to do deep clean. I explained to him it's my right to choose deep clean or regular clean. Obviously, he did not want to do regular clean for me (because he could not make a lot money for a regular clean). Then I told him I just cancel the appointment. He told me if I cancel the appointment I have to pay $90 (for my self and my daughter). I urged with him. Then he said just pay the money and get out of here. Have you meet somebody worse than this guy in the US?
Mark Tsuei is not honest. Be fair, his treatment is ok. On the other hand, I need to say thanks to Mark Tsuei because he let me know what is the worst experience.
I changed my dentist immedistely. I am also checking where I can file a complain with this guy.
Be careful, if you want to go to his office.