Review by
Smiling Patient
Stars:
1.0
on
2010-11-02
Link
Facilities:
Service:
Painless:
Results:
Cost:
I had a HORRIBLE experience with this office. I come into the office and no one was at the front desk. When someone finally came by I had to fill out new patient forms and waited for 30 min until someone took me to the back. When I was finally taken back to have X-rays taken, it took ONE HOUR. X-rays should take 5 min. The assistant didn't really seem to know what she was doing which really drew out the process.
So at this point, I've waited for an hour and a half and all I want is to have the dentist come by and look and my teeth and the hygienist to start the standard cleaning. The dentist finally comes by and looks at my teeth and says they looks great. He makes a comment about how I need to be careful with my wisdom teeth and I tell him quickly that I don't want them removed as most dentists try to get me to do unnecessarily. He snaps back at me and says "did I tell you to remove them?" I'm like well other dentists have. He repeats the question and walks way which was so incredibly rude.
I'm thinking ok, let's get the show on the road and get the cleaning done which was the only reason why I came in the first place. The assistant comes back and hands me an appointment card for the scheduled cleaning the following month. Excuse me? I waited an hour and a half and I wanted to get the cleaning done now. They said Dr. Famili was busy and he does all cleanings and new patients only get exams and no actual treatment for their first visit. This would've been nice to know when I had called in for the appointment and asked for an exam AND a cleaning and it was confirmed.
So my advice - don't go to this place. I have never been to a dentist that does not do an exam and a cleaning on the first visit. The only reason why they do this in the first place is so they can get paid for 2 visits instead of one. AND to top it all off, Dr. Famili had some offensive pictures on his wall. There was a caricature of him examining a female patient with a speech bubble with the words "I'd rather be with the twins" and a picture of 2 girls with big boobs. Wow, seriously?? If after that you still want to see this dentist, good luck to you.
out of 
