Review by
Smiling Patient
Stars:
2.5
on
2011-02-28
Link
Facilities:
Service:
Painless:
Results:
Cost:
Bad dentist. Do not be lured by the free whitening offers. Facilities are small, no privacy when settling bills, discussing treatment issues, etc (done in front of waiting room). The staff is really nice otherwise though. They just need to adjust their privacy procedures. Dr. Robertson has a mediocre-poor bedside manner, very indifferent towards me as a patient. I saw her for about 9 months and never felt an ounce of rapport with her. I never felt like she took the time to investigate my concerns properly after dental procedures. Instead she would just chalk it up to X,Y, or Z without asking questions, re-examining, etc, in order to rule out other possibilities first. I had a procedure done by her and it was really painful (im no wuss), which makes me question her anesthetic skills (had same procedure done in past painlessly). At my follow up appt following my procedure, she never even asked how things went with the healing process...she acted like it never happened. I felt like I was just a number there and that this place is just a dental assembly line. I would never go back there and I would never recommend this place to anyone.
out of 
