Review by
Smiling Patient
Stars:
2.0
on
2021-10-02
Link
Facilities:
Service:
Painless:
Results:
Cost:
We had a traumatic experience with Dr. Benitez. We left the consultation feeling both shamed and entirely overwhelmed as Dr. Benitez had covered 4 treatment options in a willy-nilly succession, all while projecting unwarranted oral hygiene criticisms. On treatment day, it was clear Dr. Benitez was having a challenging day, as she said unkind things to her assistants about other patients being seen while our child sat in the chair. We let the Dr. know that our child has anxiety struggles beforehand, to which she answered, "Do you think I'd be a pediatric dentist if I didn't know what I was doing?" The treatment itself was awful, as the Dr. ignored our child's pleas of "I can't breathe," "I need to spit," etc. I held my child's hand and acknowledged their discomfort at the moment, since, as their loving parent, I knew that failure to acknowledge their cries could trigger their "trapped" anxiety into full-blown panic. Ultimately, after the Dr. requested that I leave due to "causing my child to panic" from sensory overstimulation, my child panicked, she cut the treatment short, and had the audacity to berate me for causing their panic! ..."In my 15 years of dentistry this has happened 5 or 6 times!"... yeaaa, we will NEVER come back.
out of 5 stars
