Read review posted by NANCY A KNUDSON on July 14, 2015, 3:05 p.m. for Dr. Vahid Bashi - Dentist

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Read review posted by NANCY A KNUDSON on July 14, 2015, 3:05 p.m. for Dr. Vahid Bashi - Dentist

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Dr. Vahid Bashi DDS - Dentist

3.0 based on 14 reviews

out of 5 stars

Colorado Springs, CO

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Review by NANCY A KNUDSON Stars: 2.0 on 2015-07-14 Link

Facilities:

Service:

Painless:

Results:

Cost:

I went in due to pain and xrays were done. I am on Medicaid since losing my job a month ago. Doctor did no exam but looked at xray then told me I had 3 infected teeth and that the extractions would have to be preapproved. I was told it could 10 day to 2 weeks. A week later I called their office to see if they received the approval yet and the girl answering the phone said no and that it can take 2 to 6 weeks. I then called the insurance company to find out how long it would take and was told it was approved immediately and a letter was sent to the dentist and that they can also access the approval on their portal. I called dentist office back and and told receptionist what insurance company told me. She placed me on hold to talk to office manager and when she came back he told me they have to wait for the paper approval and that in the past when she tried to access approvals on website she couldnt so she wasnt going to do it for me. I called insurance company back and they called the dentist and immediately faxed an approval notice to dentist so they would schedule me. They immediately called me and scheduled appt but were very nasty about it. They are cold blooded and uncaring.

About Front Desk: Office manager rude and refused to go out of her way to assist me in in getting approval even though she knew how much pain I was in. Not one person in that office seemed to care or apologized that I had to wait. Bar none the most cold blooded treatment I have ever received from a dentist/doctor.

About Hygienist: na

My Experience:

Duration: not completed yet