My husband, daughter and I have had the WORST experience at Dr. Waters' practice. We just switched to this Dr. after due to previous Dr retiring having been seen by 2 other prominent dentists for 20 years and never been treated so poorly as we have at this office. The service is very poor and when we questioned the bill was told "if you don't want to pay then it will be sent to collection agency!" it seems they do procedures that are absolutely not necessary and it is more a business than a service oriented practice. For example both my husband and I NEVER had to pay for cleaning and in a span of less than six months we've had a bill of over $300 beside what the insurance already paid for, it is unbelievable. Don't pick this office..."
About Front Desk: terrible service, pretty similar to a used car sales mentality!