Very service-friendly, nice offices, bright patient rooms with large windows, TV in each room. Jasmine, the office manager, could not be any nicer, they cater to an upscale crowd and make you feel special. All x-rays done electronically, monitors in each room. This is a very upscale-oriented office. Dr. Chavis and his partner also seem to do cosmetic dentistry so a lot of their focus is on upscale work. This was tolerable while my insurance covered most of it, but when we switched plans to MetLife which he does not take it becamse prohibitively expensive. For example, an onlay would cost $1,000 with Dr. Chavis vs $750 at several other area providers. Bottom line, while I enjoyed all the niceties and perks they are not critical for my needs and it was hard sometimes to get them to focus on the minimum necessary (i.e. silver fillings vs. porcelain) which would have been cheaper. But they seem very competent, the work I had done was flawless.