I am very dissappointed in the attitude I received from the lady who took my complaint at Dr. Rosenbergs office. She was not helpful in the least, rude and evasive when I was speaking with her regarding the following.
After having reviewed my exrays, Dr. Rosenberg reffered me to an oral surgeon for a follow up visit on what he saw. I left his office with the impression that this surgeon took my dental insurance. After all, knowing that I did in fact have dental insurance, why would he refer me to someone that didn't take insurance?
Because, that would make too much sense.
After my 10 minute appointment with this surgeon, I went to check out, thinking I would have my normal copay. I was taken aback when the woman handed me a bill for $173.00 !!!! How can I trust Dr. Rosenberg with my teeth knowing he is obviously not looking out for my best interest but for his Dentist buddies!!
I called Dr. Rosenbergs office to find out; why in the world they would refer me to someone who doesn't take insurance? This is the response I got.
We didn't not tell you he doesn't take insurence....and we didn't tell you he doesn't take it. You should have asked!!!
I suggest you find a different dentist as my family and I are doing.
out of 5 stars
