From the time you make the appointment until you walk out the door, the office staff is pleasant and accommodating. They are knowledgable and helpful with insurance, even when mine is ever-changing. The hygienist is professional, timely and personable. Dr. Holz has terrific chair-side manner. I trust him completely and feel that I have always been given the greatest of care. He thoroughly explains a situation and provides options of treatment. I wouldn't consider going to another dentist.