Review by
hlfchinagrl
Stars:
1.0
on
2008-10-29
Link
Facilities:
Service:
Painless:
Results:
Cost:
I went in to have a permanent crown cemented in. First, the staff is so unfriendly it's crazy. I was late and they sat 5 feet away discussing their annoyance with me. Second, Dr. Kaplan is 80+ years old, so is his equipment, and he can barely move. The paint was rusting off the machine, and someone had to hold the plug in! Dr. Kaplan used my head to hold his weight while he worked on me, so his watch cut into my forehead. He said his hands were clean so he didn't need to wear gloves, but his fingernails were so long that he repeatedly cut my gums and lips with them. Disgusting!! He also knocked me in the teeth EVERY single time he put in, or took out the little mirror they use. When he started to put in my crown, he put it in crooked and it pinched and scraped my gums. When I complained, he blamed "gum sensitivity". Then, he said it didn't fit so he drilled it down, and because he was using my head for balance, managed to drill my gums also. Finally he got the crown in, but when he had me bite down...it BROKE. My $1200 crown BROKE because he'd drilled it too much! He said that he'd seen a small crack in it, and that it would have broken anyway. Amazing that he managed to not take responsibility for that either.
out of 5 stars
