The office itself was very nice and the support staff were personable and accomodating. However, I received a filling from Dr. Findlay, after which I kept experiencing increasing pain and sensitivity in that tooth. Ultimately it turned out that I needed a root canal. Although a root canal being necessitated by a filling (particularly a deep one) is not completely uncommon or the result of poor dentistry - although it can be - the problem was more so Dr. Findlay's response to the problem. He was very flippant about the pain, implying that it was just oversensitivity on my part and did not even take an x-ray to ascertain the cause of the pain. In short, he did nothing to remedy the problem. Of course, the end result for me was an emergency root canal (which my new dentist diagnosed immediately after taking an x-ray) and a big bill. For this reason I do not recommend Dr. Findlay to other patients. The dentist seemed more concerned with appearances and trying to foist cosmetic dental work (i.e. whitening, veneers) on his patients than by actually providing good dental care.