Review by
Smiling Patient
Stars:
2.0
on
2013-01-03
Link
Facilities:
Service:
Painless:
Results:
Cost:
DO NOT GO TO THIS DENTIST!!! OVERCHARGES AND RUDE.
Initial visits were fine, but then we started feeling like dentist was constantly trying to sell us unnecessary treatments. Our insurance makes it difficult to switch dentists, so we stayed, but after our last visit, we will never again see this dentist. Long story short, we scheduled appointments for general cleanings and confirmed that we would have $0 out-of-pocket costs, but after my husband's cleaning they tried to charge him $55. When I spoke with Dr. Amselem about the problem, he was condescending and rude, repeatedly explaining that I should be better informed about my benefits and dental health. He agreed to waive charges, but then had the gall to tell me that it is not his responsibility to know my dental health -- if not my dentist, then who?!?! He also told me that when I made the appointment, I should've checked the costs. As I am sure you can guess, there was no apology when he found out that I had checked and the information his staff had given me was incorrect. I pointed out that I felt I was being treated rudely and he yelled at me that I was ridiculous, spat out "happy new year," and stormed away. Clearly, he needs a lesson in respecting clients.
out of 
