Review by
Smiling Patient
Stars:
1.0
on
2010-09-22
Link
Facilities:
Service:
Painless:
Results:
Cost:
Very Unhappy with service received from Dr. Mathis. Will not be returning. Went for a cleaning but only received polishing & flossing (didn't need to waste my gas and time for that!). They billed insurance for a full cleaning, which meant that I lost an opportunity to get a real cleaning from another dentist. When I phoned Dr. Mathis, he said his notes suggested, and he remembered, telling me that it was a 2-part cleaning and that i had to return to his office the following week for him to complete the cleaning. (how many of you have been told that your cleaning is a two-parter??). In fact, he never said any such thing. When i expressed surprise that I would not get a cleaning, he simply looked at my mouth and said your teeth look fine. End of appt. After going to him for so many years, I am disheartened, not only for the "cleaning", but most importantly how he changed his story.
out of 5 stars
