About Front Desk: Nice but the one staff member that was trying to schedule my appointment did not know what she was doing. She had me waiting for a call back for an hour for her to verify my insurance, saying she was on hold and the policy was cancelled. I called my insurance company and verified my coverage in 5 minutes, the rep said he did not know why she was having a difficult time and she did not know what she was talking about. I waited so long that I eventually called the front desk and said forget about scheduling I found another place already.