Read review posted by rootbgone on Nov. 18, 2014, 2:43 p.m. for Dr. Mordena Sullen - Dentist

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Read review posted by rootbgone on Nov. 18, 2014, 2:43 p.m. for Dr. Mordena Sullen - Dentist

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Dr. Mordena Sullen DDS - Dentist

3.0 based on 3 reviews

out of 5 stars

Lithonia, GA

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Review by rootbgone Stars: 1.0 on 2014-11-18 Link

Facilities:

Service:

Painless:

Results:

Cost:

I went there for a loose filing in my tooth, after she told me that she would try to fill the tooth w/no root canal...she proceeded to file my tooth down and I basically did not have a choice in getting a root canal and a crown (over $3400 no insurance) adn told me then that she had to do it. Once she started my root canal I complained that I was feeling pain, so she shot my mouth with probably with about 10 shots of novacaine (over the course of the hour), none of which was working. I kept telling her about the pain and she kept trying to drill and file. Eventually as the tears started to roll down my face< i guess she then figured out how much pain I was in. She had to send me to an Endodontist to complete my root canal (which she said she paid for) and she completed the crown. I had paid the balance in full when I started to get collection calls from her office stating that i owed an additional $500, but they could not tell me why. Im not sure if she billed me for the extra visit or what was going on...I never paid it because based on my treatment plan and what i already paid out, I did not owe them! Eventually they stopped calling PLEASE BEWARE - SHE IS INEXPENSIVE FOR A REASON!!

About Front Desk: 2 - not the most professional folks Ive seen

About Hygienist: A crook and didnot listen to my concerns and issues, she just did what cost the most $$$. Also was working on multiple patients at once, which may be normal...but she seemed distracted by this and was not fully focused on my issue

Hygiene time: 60

I know this doctor: 5 YEARS