Gentle, kind, sensitive to any anxiety patient might have, and I always am nervous. After I leave, I wonder what I was so nervous about! Staff works together like a well-oiled machine and best of all, they all seem to like each other which makes their office seem even more warm and welcoming. Appointment times are respected and I have never ever waited. Best of all, women dentists have much smaller hands so they get around your mouth with ease. I love Dr. Koenig and would never ever go anywhere else!!!!