Dr. Griffith is very punctual, you are seated in the chair within five minutes of your arrival, with his arrival in the next few minutes.He explains each course of action that needs to be taken,what needs to be done,what can be done today and what follow up is needed.,he talks to you about how and what he'll be using to deaden your mouth if that is needed to work in your mouth, he has a soothing demeanor,and let you know that he cares about your overall health.The front desk staff is friendly, curterousand pprofessional in greeting in explaining the forms and gathering all pertment information that is needed for your treatment.The cost of his serveses cost more than my insurance allows for most procedures, I feel that it's worth it to me because he is goodat his job. Bill are sent each month with a clear explainations of the charges ,how much the insurance company paid and how much your share is.