I was taken at the time of my appointment. No waiting. The waiting room was clean and I was the only one in it at the time. I had to have a root canal redo. I can't remember the total cost but it was the going rate in the area (expensive). The woman at the front desk was very nice. The hygentist was awesome. Dr. Littman himself was great. He has been in business for a long time but you can tell he enjoys what he does. He explains everything in detail and answers all questions and concerns in depth.