My husband and son had a very bad experience when they had cavities filled. He did not believe my husband when he said that he still felt pain the tooth while drilling. He then spoke rudely to my husband because he did not believe him. He ended up with a shot in the roof of the mouth. When we said that they were not coming back to the office, I asked for the kids x-rays they refused. I held a small balance, and did try to pay this three seperate times, but the office manager herself said that the insurance still needed to settle. She said do not worry about it, you can pay when it is all done. I did make three payments. So, thinking since I was staying there they would give me the xrays, I was wrong and they were holding them hostage. That is when I called them several times and called them on the carpet for breaking the law. You can charge one for copies, but they cannot hold them from you. This office has unfair billing practices, a not so nice chair manner and I do not recommend them.
About Hygienist: Great Hygienist! Not a bad thing to say about them. They actually make the office!