Read review posted by Smiling Patient on Dec. 7, 2016, 9:24 a.m. for Dr. Thomas Shimoda - Dentist

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Read review posted by Smiling Patient on Dec. 7, 2016, 9:24 a.m. for Dr. Thomas Shimoda - Dentist

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Dr. Thomas Shimoda DDS Family Dental Health CTR - Dentist

4.5 based on 5 reviews

out of 5 stars

Chicago, IL

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Review by Smiling Patient Stars: 2.0 on 2016-12-07 Link

Facilities:

Service:

Painless:

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Cost:

This was by far the worst experience I have had with a dentist. I scheduled an appointment for 8:30 in the morning for a routine dental cleaning. I was periodically told by the receptionist that I would have to wait only a couple more minutes to see Dr. Shimoda, but that turned out to be more than an hour. When I was finally seated in the exam chair, I saw the hygienist clean out the sink wearing her examination gloves, but she did not change into new gloves before attempting to start the appointment. I was disgusted and complained to Dr. Shimoda, who finally showed up. I left the office because I was going to be late for a meeting and because I was disgusted by the sanitary conditions of the office. The staff was completely unapologetic about these issues that I raised. I can’t understand how they were so badly delayed for an 8:30 appointment. The dentist gave me the lame excuse that he didn’t want to fire his receptionist, implying that he just tolerates her incompetence. I never write reviews online but I had to share this experience with others to warn them from going to this horrible place.

About Front Desk: Horrible. Absolutely horrible, rude, and incompetent.

Front desk:

Hygiene rating:

My Experience:

Duration: 60

I know this doctor: One time appointment