This is actually not a criticism of Dr. Adams professional ability as I am certain she did the best job she could given the circumstances. Let's just say it was a root canal that went wrong in about as many ways as you can imagine. Again, not her fault, she didn't cause it. My only complaint is that the level of pain I was in I did not believe was addressed effectively nor completely enough. I was required to return for a second time to complete the job and each time I got the feeling that they saw my pain as temporary and minimized the influence it had on me. This was absolutely the most painful experience I have ever had and I think it could/should have been handled more aggressively. The staff was good, not great. Attentive but not engaging. I just felt like another patient and not one desperate for relief. Believe it or not I would still recommend them as I am sure the long term quality of their work is as good as any.