I was a little skeptical after having a horrible experience with another endodontist at a different office and walking out. Dr. Wollard was very nice, professtional and fast. When I first walked in to the patient area/exam area I was put off by the assembly line look. However, I quickly realized that it didn't matter. Dr. Wollard explained every step of the proceedure(2 root canals), we talked about my concerns and after I was satisfied, he got to it. In less than 30 minutes I was scheduling my next appointment and I was on my way. Thank you Dr. Wollard for easing my fear of dental proceedures!