I have been a patient of Dr. Flor's since I graduated from college and had my own insurance. The staff is extremely friendly. I currently still commute to him though I now live in Ohio!! The facilities are upgraded and it is very clean. I always say it's like Cheers bar "everybody knows your name". Sue and Pat do a great job with cleaning and they are strong proponents of flossing!! I actually enjoy going to the dentist and have never had a poor procedure performed there.