The first appointment I made was supposed to be a cleaning. The appointment started 25 minutes late and when I finally got to see her, she informed me that I would have to make another appointment for a cleaning and x-rays because she didn't have time to do it then. I made another appointment and two weeks later was subjected to her incompetence. She is cold, impersonal, and completely oblivious to a patient's comfort. While she was scraping my bottom teeth, the instrument she was using was banging against my top teeth and when I made a sound of discomfort she ignored me. It seemed that her number one priority was to finish cleaning my teeth as quickly as possible, with no regard for me. And this isn't surprising considering her time management issues with appointments. I'm never going back again.