Review by
Smiling Patient
Stars:
2.5
on
2010-02-28
Link
Facilities:
Service:
Painless:
Results:
Cost:
I initially went to this dentist for a cleaning, and I was very pleased with the work. I subsequently went there for fillings and a root canal. My daughter went for a cleaning and my dad went there for denture repair. Following is the overall experiences we had with this dentist:
I was pleased with the cleaning, but my daughter was very upset with the cleaning she got. The hygienist was talking to another employee the whole time and never even spoke to her and my daughter felt she wasn't really paying attention. Lots of gossip talk and giggling, very unprofessional. I also experienced this type of behavior. Pardon my bluntness, but most of the office staff act like bimbos much of the time. Dr. Ruelas has a horrible patient communication. He also has a habit of talking to the staff about social stuff while he's working on your teeth. Also, I like medical professionals to tell me what they are doing and why they are doing it, but he doesn't do that. The ONLY time he was pleasant to me was when he sold me on buying a night guard that I really didn't need because I don't grind my teeth! Then they tried to charge more than we agreed on. My elderly father disliked him too. He glued his dentures to his teeth to solve a looseness problem
About Hygienist: Beverly was great, but my daughter had another hygienist who talked to one of the other staff the whole time, wasn't even paying attention to what she was doing and didn't explain anything to my adult daughter at all.
out of 
