About Front Desk: Nancy was so completely unorganized, has no idea what multi-tasking is and it took 20 minutes just to check me out. Also she asked me the number to the CVS pharmacy that is 1/4 mile away and they have CVS business cards right on the counter, HELLO really? She acted like she was in a daze. I cannot believe this office is still in business. I have since left a message to relay my disgust and of course no one has called me back to discuss what happened or even a simple apology, they just don't care.

About Hygienist: After waiting for 40 minutes the hygienist "Kim" called my name and just said, "go to the second door on the right" she never introduced herself. Terrible chair-side manners. She was extremely rough when taking the x-rays. After she was done cleaning I asked to see a mirror to check my teeth and there were still several stains, so I asked her to clean those areas, so she did but had an attitude, looked again and I still had stains, showed her one more time and she cleaned a little more and said she didn't see anything, maybe she needs to change the prescription on her glasses. It took longer to get my x-rays than to clean my teeth! So disappointed, now I have to wait six months to get another cleaning because she wasn't thorough at all, obviously I won't be going back. Kim acted as if I was an inconvenience, without patients there is NO dental office, all healthcare providers need to learn what customer service is and that as providers they need to earn our trust.

Hygiene time: 30

I know this doctor: 1 month