I've been a patient for about 9 years now, and I always have a pleasant experience. It's not a stuffy office and you can actually hold a decent conversation and/or laugh with the entire staff - including Dr. Bacon himself. Which is a plus when you like to joke around, as I do. Very relaxed and professional, and everything that Dr. Bacon or one of the hygienists is going to do to you is mentioned beforehand - even if it's just a 'little blast of air or water'. There isn't anything negative to say about him or this place, and I highly recommend going to see him for your next visit. Oh, did I mention (for you ladies, and this is why I love to go and in fact I'm looking forward to my March appointment just for this), Dr. Bacon is a hottie to look at. :-)