Review by
Smiling Patient
Stars:
1.0
on
2005-03-15
Link
Facilities:
Service:
Painless:
Results:
Cost:
Just recently (3/05), I referred a patient experiencing tooth pain to Dr. Campbell's office. Unfortunately, they explained the only thing they could do immediately was to perform a "look-see" appointment and could possibly medicate the patient until they could schedule a full appointment. The patient was able to receive emergency treatment that very night elsewhere and left a message on Dr. Campbell's answering machine thanking him for his time and patience. To his surprise, he then received a message on his cell phone from the doctor telling him to never ever call his office for any reason. Dr. Campbell's office was instructed to call the patient's cell phone with any information regarding the appointment. Unfortunately, they left a message on his office phone which was not picked up until he received the scathing message left by the doctor. I am extremely embarrassed how the doctor handled the situation. I will no longer be going to Dr. Campbell's office or providing anymore referrals due to his lack of customer service.
out of 5 stars
