Review by
romeisburning
Stars:
2.0
on
2014-07-30
Link
Facilities:
Service:
Painless:
Results:
Cost:
Sorry for brevity but am limited on characters. Full review on Angie's List. My wife and I scheduled cleanings here. I went in first and was told that all was good. They wanted to replace 4 older fillings. I signed the plan and scheduled my follow up.
My wife went in the next day. She's never had dental issues but they told her she needed 10+ fillings. They didn't explain to her that these treatments would maxout our very good dental plan. She learned of this after her second visit. I thought it was odd but trusted the doc.
I go in for my follow up and my 4 filling plan turned into 7 more fillings for some reason (close to maxing out my benefits). When I asked what had changed from the last visit to this visit, I was clumsily told that this is the process they follow. I leave without work being done. I do some research and find that this is a common theme. I called another dentist and explained the situation. They agreed w me. My wife had more work scheduled with Kapers. She went into the new dentist for 2nd opinion and the treatment plan Kapers gave her. The new dentist said the work was not necessary and fixed some issues she was having free of charge. Kapers is fine for cleanings but if he suggest major work, get 2nd opinion.