It was a great experience for my extremely shy 3yr old daughter. The nurses were first rated,extremely nice and pleasant. My daughter got to pick her own video. Nothing was force or strict that was applied during the cleaning. Dr. Azama connected with my daughter right away and made her extremely comfortable. Dr. Azama was excellent in communicating with us on proactive measures and talk to us as parents sharing experiences. It was really important to me, that both my daughter and I had a great experience.