Front desk:

Hygiene rating:

About Hygienist: I had an appointment at 2:40. When I made the appointment I specifically asked if I would be finished in time to make a 4:00 appointment elsewhere. The receptionist asked that I be there by 2:30 to "fill out paperwork." At 2:32 when I arrived there was no other patient in the waiting room. I filled out one form and provided my insurance cards. I was then told that the hygienist had "taken another patient" and I would not be finished in time to make my appointment. I was told that I should reschedule. I asked to speak to the dentist and then I was told that the dentist would do my cleaning and I would be done in time. After being taken back by a dental assistant and x-rayed, I was then informed that the hygienist would see me after all. An older and very heavy set woman introduced herself as the hygienist. I asked her why she was 40 minutes late for my appointment and she rudely shrugged her shoulders and said "I decided to take another patient first." She smelled bad and was not at all gentle in cleaning my teeth. She then squirted water all over my face and tried to downplay her obvious incompetence and rudeness. There is no chance whatsoever I will ever let that unprofessional, rude woman near my mouth again. On the other hand Dr. Mayer seemed very nice and competent. The young dental assistant was also nice and seemed very good at her job. Perhaps Dr. Mayer should look into hiring a new hygienist because the one he has is horrible at her job and very rude and nasty too.

Hygiene time: 20

My Experience:

I know this doctor: 1 visit