Initially went to Dr. Ja because of my health plan but am very pleased with his service overall. There's nothing fancy about the office, but the staff is really helpful. The dental assistants are average but it all depends on who you get and the most important part is the actual work done by Dr. Ja. I've been there for the usual cleaning, replacing fillings and even extracting a tooth. Have had no experience with pain there and find Dr. Ja very easy to talk to. He's also friendly and very efficient.