Dr. Emma Wu DDS Aesthetic Family Dentistry - Dentist
4.0 based on 7 reviews
out of 5 starsAbout Front Desk: Here is where the problem lies. The receptionist, who's name I won't state on here, was unprofessional. She looked confused while staring at the computer when I was checking out. Then she blurted out the full name of someone that apparently showed up on the same screen as my account, wondering why she showed up on the screen, which is a HIPAA violation! It took a while to get my bill paid since there was obviously some confusion. I was mis-billed. I have a very common insurance, so you can't tell me they didn't know what the allowance was for simple fillings and one tooth X-ray! All in all unprofessional, untrustworthy, and I won't be back.
Hygiene rating:
About Hygienist: She was nice enough, but stated she wasn't going to do deep cleaning at that time despite stating that I needed it. Not sure why.
Hygiene time: 30
I know this doctor: 5 years