I am new to the area and asked a coworker to recommend a dentist. Her recommendation was Dr. Boitet. I made an appointment to see him and had a pleasant and very good dental experience. Before going ahead with the appointment, I requested that they check to make sure they took my insurance. I checked six times, enough to begin to annoy the lady I was asking. I explained I had limited money and I couldn't afford to pay for all the work needed without my insurance and had been told the doctors who took it changed frequently. I was assured that they indeed took my insurance. After having my crown installed a week later, I was informed they did not take my insurance and the @ 500.00 I had already paid was not enough, I had to pay an additional 900.00 + dollars. That completely destroyed the funds I had determined to use to fix my teeth. Long story short, I had to pay the bill, I did not have the money to fix my other teeth, even with insurance, and now a year later I am in a worse position. The work done was excellent. The customer service cost me nearly a grand. I would have gone somewhere else if I had known I had to pay for it out of pocket.
out of 5 stars
