Review by
St Auggie Resident
Stars:
2.5
on
2012-11-20
Link
Facilities:
Service:
Painless:
Results:
Cost:
I DO NOT recommend anyone to go to St Augustine Family Dentistry, particularly Dr Michael Jarrell. Upon my first visit to the office, he constantly referred to me, a new patient, as "dude." While I understand he was probably trying to be personable, I would only expect that from someone who knows me well. It did not evoke a sense of professionalism from a Doctor whom I'd never met before. Dr Jarrell completed several fillings on my teeth and one tooth in particular was painful the following day. After several days of intensifying pain, I made a return appointment as I knew that pain after a simple filling was not normal. After listening to a very detailed description of my symptoms, Dr Jarrell insisted that I use Sensodyne and come back in 2 weeks if the pain did not subside. I assumed he knew best, since he claims to be a Doctor, so I followed his advice. I only made it a few more days before the pain was unbearable. On this 2nd visit, Dr Jarrell did a test on my tooth and determined it was BROKEN. He admitted that the tooth must have broken as a result of the filling. I was incredulous! Why would he not have performed that test on my initial visit, after claims of extreme pain? To make matters worse, because it had been approx 2 weeks since the filling, without treatment of infection, I needed an emergency root canal. I understand that a cracked tooth as a result of a filling can occasionally happen, but my problem with Dr Jarrell is his unprofessionalism and lack of care. I lost a perfectly good tooth due to his negligence. Perhaps if he had apologized and told his office to waive the ~$200 I was billed for a filling I no longer have, I may have been more understanding. I have since been to St Johns Family Dentistry and now recommend their office to everyone. If you're looking for a caring, attentive and professional dentist experience, stay far away St Augustine Family Dentistry and Dr Jarrell. It's a shame that office recently moved to a newer building on US1 - obviously bought and paid for by selling shoddy "healthcare" to the people of St Augustine.
out of 5 stars
