I had some very mixed experiences with Dr. Olsen. First of all, like someone else here said, he is VERY expensive. I paid him Thousands of $$ over the years, & was not always treated that nicely. The last time I had a crown installed, it wasn't fitting quite properly, & when I went back, I could hear him blaming ME to the assistant, saying I hadn't "bitten down enough" at some point. He seemed visibly ticked off & was very unpleasant.
I had paid for almost all of that crown, but still owed $300 or so, & around the Holidays, I was a month late with the last payment, so I got a bill with all kinds of interest & late fees added. I went into the office to pay it, & thinking because I had been such a "good customer" over the years, & paid them so much, they would give me a break on the late fees. One of the office assistants, whom I thought I knew a bit & was on good terms with, gave me this very cold lecture about how "they are not a Bank", etc. etc. etc. She finally relented, but made me feel like a Deadbeat for making one late payment over a period of many many years.
Then there were some shoddy cleanings, & altho some were excellent, you just never knew what to expect.
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