The first time I went to Gentle Dental, staff was courteous and welcoming. After my initial xrays, the doctor came in and introduced herself. I immediately felt very much at ease. She talked straight forward and always included me in the conversation. Her mannerism allowed me to ask the questions I needed without feelng stupid or ashamed. She has always been available and has a wonderful way of making even the most squeamish of people (me!) feel comfortable and safe. I would recommend this doctor to anyone and would not hesitate to go back if the situation arises.