Costumer for years. Huge misquote on work. Their exact words were yes I'm sure this is the price you will pay. Then I receive a bill for almost same amount I paid that day. They admit mistake but not willing to meet halfway or even try to amend. Will never give them another dime. Disgusted I've been going for so long to dishonest people.
About Front Desk: Admitted she made a mistake but unwilling to make it right. Rude.