About Front Desk: Front staff was a lot of my issue. My guess is the dentist has no idea that his staff lost two patients. While I was in my cleaning with my mouth full, a front desk person came in to say that one of my teeth that had a problem would not be covered, and just stood there waiting for a response. I couldn't speak, and it was a very inopportune time to communicate. I said "ok, so I guess I will have to pay for it?" She just looked at me, then walked away abruptly. Additionally, I came in early (not sure who made the error, but was not upset, just said I would come back later when they said my appt was) and the same woman who walked in while I was getting my cleaning asked for my card. I assumed she meant my insurance card, but she wanted the card with the time to prove I was wrong in the time for the appointment. She was snooty, and there was no issue until she asked for something that was very unnecessary. I had already assumed (out of courtesy) that I could have made the error, so her behavior was just erroneous. I never heard back from them to let me know anything about a schedule, or a cost, or anything to get the rest of what I needed done. I was very disappointed, as like happens often in the medical field, if you have a bad staff, your business suffers. Communication should be key, and someone has to take responsibility for making the client happy. I don't see that so much as it used to be, especially in dentist offices, and I believe that in the long run, we all pay for this...

Front desk:

Hygiene rating:

About Hygienist: I thought she was great. I wish I remembered her name, however I don't, but she was very good, and very nice.

Hygiene time: 45

I know this doctor: fist time there