Dr. Palermo is absolutely wonderful. I sensed his competantcy from the moment I met him. I was very anxious about having the root canal, but I did not experience even 1 second of pain, not even from the needle they use to numb you. He numbed me up with Anbesol before the shot, so I literally did not feel pain at all. All the time I wasted being nervous was an absolute waste. He is wonderful, highly competant, very down to earth and nice. I highly highly recommend him to anyone, especially dental phobics. The girls in the office were very nice too.