desk couldnt get appointments straight. computer system often down. I have never had to spit into a paper cup instead of a proper chair side spittoon. Kirk didnt check to see if temp crown firmly set (it wasnt). never stopped having trouble with tooth after Kirk worked on it. Office and quality too haphazard for me to return for a second shot at it. I am the child of a Georgetown U dentist. I know good and I now know bad. PS. this is strictly my own PERSONAL OPINION, not meant to be anything else. Dr Kirk may be a perfectly superb dentist for all her other patients. Again this is my own personal opinion based on my own one time personal experience with this dentist.