Review by
foofoofoofoo
Stars:
4.0
on
2005-04-13
Link
Facilities:
Service:
Painless:
Results:
Cost:
I'm writing this review after having decided to change dentists, primarily due to travel time between my house and their office. However, my experiences over the last 2.5 years are not worth driving an hour to repeat. Overall the staff is very friendly and dental cleanings and repairs have been painless.
I had been asking the dentist about small dark spots on the surfaces of my molars for over a year. He declined to do anything about them until November '04, when he thought there would be "small" fillings. Well, one "small" filling turned into 6 "moderate deep" and "deep" fillings. Only 2 of my molars are unscathed, and the other six have cold/sugar sensitivity that I believe could have been avoided if the cavities were treated 1-1.5 years earlier when they were first noticed.
Regarding billing, it's the office's practice to bill the patient up front for the whole 70% "patient responsibility" for repair work, even when the bill is much higher than the contract allowance. This means that when the insurance company (Delta) has processed the claim, the patient has to get a refund from the dentist's office. This makes the paperwork for submitting dental costs to a pre-tax healthcare account overly complicated.
out of 5 stars
