I had a debridement & 3 fillings done earlier in 2010. At 1st I thought I had a good experience, however, recently I moved & chose to find a dentist closer to home. My new dentist's office/staff puts Dr. Hackley's to shame. I recently had another debridement at this new office & got an electric toothbrush w/ a special rinse included in the price & still pd less at my new place than at Dr. Hackley's (for the debridement). Plus, the hygienist took more time to do the process & she measured the level of 'gunk' I had b/t my teeth & gums (from 1-6mm), explaining what each measurement meant for my oral health. NO ONE took the time to explain this to me during my 1st debridement -not the hygienist & not Dr H. I can do something to improve my oral health because now I actually know how serious gum health is. And I have the tools to take better care of my teeth at home thx to my new dentist -not sure why Dr. H doesn't offer this level of service (electric brush, special rinse, etc). Dr. H does have pretty flexible office hours and her staff is friendly, but I would only go back if I lacked the flexibility to go to my new dentist & I could spare with some cash to cover her higher fees -I have no insurance & the 10% disc doesn't cut it.