Review by
Smiling Patient
Stars:
2.5
on
2017-05-12
Link
Facilities:
Service:
Painless:
Results:
Cost:
Dr. Owens is WONDERFUL however his wife, Lindsey, is the front desk manager and also does his estimates. She's VERY rude, nasty and acts as if she's better than you! She actually called me incompetent because I question why a simple extraction was being up-coded to a surgical extraction. Her response was because the tooth was in bone...although ALL teeth are. She explained that because the dentist only makes 30$ when billing threw insurance they code it surgical so the insurance won't cover it therefore he makes more money off me.. couldn't believe she said that to me. That my friend is fraud! Stay far away. It's such a shame because the dentist is so great but she ruins it for him. The reviews, which all say, she's rude are accurate and hopefully he sees them before he loses all his patients because of her. She's his wife so after all, how much trouble will she get in for being disrespectful to patients?!??
out of 5 stars
