Read review posted by nothappydrP on June 11, 2012, 12:57 p.m. for Dr. Dale Petrusha - Dentist

Home MI Detroit

Read review posted by nothappydrP on June 11, 2012, 12:57 p.m. for Dr. Dale Petrusha - Dentist

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Dr. Dale Petrusha DDS - Dentist

4.0 based on 6 reviews

out of 5 stars

Dearborn Heights, MI

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Review by nothappydrP Stars: 2.0 on 2012-06-11 Link

Facilities:

Service:

Painless:

Results:

Cost:

After being a patient for over 20 years Dr. Petrusha let his office staff (Barbara and Cheryl I think) bully me and send me to collections for a VERY small amount of money that I would have easily paid off within the next 30 days. When I first asked if I could make payments, the office staff member pretended to go and ask the doctor, then came back with a sad face saying "noooooo, he won't let us, I'm so sorry!!!!" although I doubt if she even said anything to him. Since they wouldn't let me make payments I had to have a temporary procedure done which didn't work. When I later asked if I could make payments (I mean give me a break this is DETROIT and we were in a recession!!!) they asked, "Well yes, how much can you afford?" which caused me to ask "Why didn't you let me make payments to begin with and I could have had this all over with and not had the procedure I could afford but which didn't work???" Terrible office and billing staff - they "do a work up for you" and take you in a little room and discuss all the work you need and how much it's going to cost and you feel like you are being bribed or cheated or strong armed!!!

About Hygienist: Dr. Petrusha is a good dentist and was always nice to me as was his hygienist Cindy who was a beautiful, wonderful person, very gentle and kind and caring. I don't know why he let a good patient with a good job go. I was in the middle of a bad divorce and mother going into a nursing home and was having a temporary tough time but the office staff did not want to work with me or help me. I have sent many patients to him over the years. Not any more!!!!

I know this doctor: 20 years