I have had root canals done in addition to general cleaning, impressions for night gear, and wisdom teeth extractions. All have been completely pain free. That speaks volumes. Bill explains everything very clearly so I knew what to expect as he was going along. He has also worked with me on insurance issues. I HIGHLY recommend this dentist (athough I'm not sure the categories above "like a 5 star hotel" or "spa" accurately reflect ANY dentist office :)
About Hygienist: Very friendly and professional staff!