Read review posted by gur44 on March 15, 2015, 11:34 a.m. for Dr. Bruce Birchenough - Dentist

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Read review posted by gur44 on March 15, 2015, 11:34 a.m. for Dr. Bruce Birchenough - Dentist

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Dr. Bruce Birchenough DDS Professional Dental SVC - Dentist

3.5 based on 2 reviews

out of 5 stars

Seneca Falls, NY

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Review by gur44 Stars: 1.0 on 2015-03-15 Link

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Took 5 minutes to determine I needed an extraction. Charged my insurance a few hundred and charged me 75 for the information. Had a falling out with my employer so before I could get the tooth pulled I lost my job and insurance. Finally got a job after being unemployed for a couple of months, when I started my new job they called my new employer to notify them I had a 75 dollar bill, telling them and myself I will be brought to small claims. They have harassed me at work every day. The girls making the calls have not only made life miserable over a visit that I didn't even have work done, mind you, but also billed my insurance for a service that was never done and they have illegally harassed me and my new employer claiming I was a dead beat instead of trying to work things out like adults. I can't begin to tell you what a nightmare they have been. Stay as far away from these people as you can, horrible experience. As embarrassing as it is to admit this on a public forum it needed to be brought out in the open in the hopes that others can be warned about how deplorable this office and it's practice is. After reviewing the scare tactics they've used I've found several laws they've actually broken with the Fair Debt Collection act enforced by the Trade Commission and fortunately my employer has recorded all of the harassing calls including the threats, this biggest violation is the defamation of character trying to paint me as a terrible person to my new boss. Hopefully this helps change the way they harass people. I do want them to know I will pay my 75 dollar bill for the 5 minutes they spent with me (again for absolutely no work done, just to tell me I needed work, and billed my insurance). I take responsibility for that, I just wish things could have been handled even somewhat civilized rather then having a bad situation amplified in such a way that a 'dentist' tried to get me fired over a 75 dollar bill. Trying to not only ruin my life but involving my families livelihood over 75 bucks when you charged my insurance over 5 minutes of 'work'.

About Front Desk: Connie at the front desk is the one harrassing me and my employer on the phone every day. Hands down the worst person I've ever met, just a mean spirited, awful human being with no heart.

Front desk:

About Hygienist: n/a

My Experience:

Duration: 5 minutes

I know this doctor: 3 months